Custom-tailored PaaS

Metaways is a long-standing hosting partner of Spryker and specialises in translating our customers’ requirements into tailor-made solutions. The custom-tailored PaaS from Metaways offers full flexibility and, thanks to our full management, more freedom for software development. On request, we can expand our PaaS services to include additional managed services for web protection (web application firewall, web DDoS protection, bot mitigation) and CDN. For a plus in security, performance and stability.

Modular e-commerce solution
with omnichannel capability

Spryker is a modular commerce OS with an API-first approach. With different suites for B2C and B2B and over 700 function modules, Spryker is designed for the rapid realisation of various business models in e-commerce. The headless approach allows the frontend and backend to be completely decoupled from each other. The Spryker Glue APIs for storefront and backend can be used to integrate any type of frontend, such as IoT, mobile apps, voice or web shops and back-office functionalities. This modular and decoupled architecture allows companies to make their e-commerce platform flexible and scalable by using only the necessary modules and adding new ones as needed.

Modular architecture

The architecture of Spryker follows the concept of Service-Oriented Architecture (SOA), whereby the backend and frontend components are decoupled from each other. Symfony is used in the backend. The connection to MySQL, MariaDB or PostgreSQL is achieved via Propel ORM. Spryker uses the JavaScript libraries React and Vue.js for the frontend. Spryker also offers comprehensive support for caching with Redis and Varnish and for searching with Opensearch.

In a PaaS at Metaways, we will take over operational responsibility for the integrated services. Your developers can concentrate fully on the further development of your Spryker application.

Metaways PaaS = flexibility

Choose a PaaS infrastructure that meets your technical requirements for the project, your compliance and your budget. Whether you prefer to have control over your data in one of our data centres in Hamburg, appreciate the global orientation and scalability of the Amazon Web Services Cloud or need a customised platform solution on your premises – we offer you the matching platform.

Virtual servers or Kubernetes

The Metaways PaaS not only offers flexibility in the infrastructure, but also in the choice of technology concept. You can choose whether you want to process your workloads classically on scalable virtual server instances in the desired PROD and NON-PROD environments or whether you want to use Kubernetes to optimise the use of compute resources, easily deploy and scale applications, efficiently distribute data traffic and much more. Regardless of your choice, we will take operational responsibility for systems, clusters and services.

Deployment

Regardless of the chosen technology concept, we support your future deployment for Spryker with a suitable deployment pipeline for Git-based software versioning. When deploying for Kubernetes, we even go one step further and provide you with the necessary scripts for creating the containers and deploying them in the cluster’s customer namespace. The deployment of updates and customisations for the containers of the services in your project, such as the database, Redis and Opensearch, is handled by Metaways.

DevOps services

With our optional DevOps services, we work with you and your technical service providers to ensure the smooth operation of your Spryker system. We are at your service to understand your individual requirements for your operational project and develop customised CI/CD pipelines that enable automated testing and zero-downtime deployments. We use state-of-the-art tools and proven methods to optimise your development process and shorten time-to-market.

Our experienced team investigates and resolves performance issues in your Spryker application, implements robust error tracking solutions to proactively monitor and resolve errors and exceptions, and analyses your database and configurations to eliminate bottlenecks and further improve the performance of your application.

FAQ

How much experience does Metaways have with Spryker?

Metaways is an official hosting partner of Spryker for over five years. Over the years, we have implemented various platforms in a wide range of infrastructures. Our Spryker expertise is not limited to operational knowledge. Our own application team also provides our customers with application support for Spryker if required.

How does the Metaways PaaS differ from the official Spryker PaaS?

The Metaways PaaS is customised. The setup is tailored to the respective Spryker project and therefore also enables a customised platform design with additional services and applications, managed CDN and managed web protection.

PaaS without vendor lock-in - is it possible?

Yes – that’s possible with Metaways. If you opt for a Metaways PaaS in the Amazon Web Services cloud or, in future, Azure, we will be happy to use your existing contractual relationship with the cloud provider to set up and operate the Spryker platform. The cloud services used are under your control and our management responsibility – for as long as you wish.

How does Metaways support me in ongoing capacity and change management?

With our service management, your Metaways PaaS is supervised by a personal service manager. Your service manager coordinates the update and change management for your platform, supports your elasticity planning and creates quarterly reports for service and SLA reporting. Together with the responsible system administrators, the service manager forms a strong team in the support of your platform and our collaboration.

How does Metaways co-operate with agency partners?

Agencies are an essential part of almost all of our operational projects. They take responsibility for customisations, further development and maintenance of Spryker and are involved in the customer project at an early stage. At Metaways, an experienced technical project manager is responsible for planning, coordinating and controlling the project implementation. During operation, we focus on clear responsibilities, fast response times and transparency. One of the ways we achieve this is through a customised RACI matrix and a customer-specific ticket queue in which all project participants are involved. Many of our operational projects come about on the recommendation of agencies.

Advantages 

High flexibility in the choice of desired infrastructure and technology concept

2x ISO 27001-certified data centers in Hamburg for scalable Shopware operation outside the public cloud

Personal contacts for technical platform support and service management

PaaS in the AWS with use of an existing customer AWS account

PaaS in the customer’s data center

Provision of a deployment pipeline

Managed services for CDN and web protection

German and English-speaking support

Agreement of individual service levels (SLA)

Projects

JUNGHEINRICH

Jungheinrich AG, headquartered in Hamburg, is one of the world’s leading solution providers in all aspects and areas of intralogistics. For more than 60 years, the issues and wishes of the customers have always been at the center of attention.

GASTIVO

Gastivo has made it its goal to help restaurateurs throughout Germany to become the perfect host. As 360° platform Gastivo is the large market place for all, who feel at home in the catering trade.

SONEPAR

SONEPAR is one of the leading electrical wholesalers in Switzerland. Tracking market developments, identifying innovations and trends, passing on specialist knowledge: The specialists from the Renewable Energies, Lighting and Data Networks teams provide customers with comprehensive support based on their project experience – in the 14 branches and in the online store.

GRIMME

With over 150 machine types, Grimme offers the most extensive and broadest product range in potato, beet and vegetable technology. In vegetable technology, both GRIMME and its subsidiary ASA-LIFT build a variety of innovative machines for harvesting onions, beet, carrots, leek, chives, celery, fennel, peas, lettuce, etc.

Metaways
Infosystems
GmbH

Address

Pickhuben 2
20457 Hamburg
Germany

Telephone

+49 40 31 70 31-0